Getting started
STEP 1: INSTALL DIAEXPERT APP
Search DiaExpert CGM on Google Play or App store.STEP 2: REGISTER AN ACCOUNT
Register with DiaExpert CGM with your personal e-mail address and password.STEP 3: APPLY THE SENSOR
- Use the back of the upper arm as the insertion site (avoid the muscle on the outer side of the upper arm). Sterilize the insertion site with an alcohol wipe and let it dry completely.
- The sensor is located inside the sensor applicator.Hold the applicator vertically with the cover facing up.
- Unscrew the cover of the applicator and make sure to take out the desiccant block before inserting the sensor.
- Place the applicator on the insertion site and press the button of the applicator. After hearing the sound of the spring retreating, the sensor will be inserted underneath the skin and the puncture needle will automatically retreat back into the applicator.
- Gently pull the sensor applicator away from the body, and the sensor should now be attached to the skin.
- After installing the sensor, make sure that the sensor is firmly in place. Use your fingers to flatten the edge of the sensor to avoid wrinkles and warping.
STEP 4: PAIR SENSOR WITH DIAEXPERT APP
- Log in on the DiaExpert app.
- Make sure the phone’s bluetooth is turned on.
- Click “pairing” on the home dashboard.
- Select and click the correct SN number of the sensor listed on the Nearby Device list, starting with “DiaXprt”. Make sure the selected SN number is in accordance with the number printed on the packaging box and the applicator cover.
- Wait for a successful pairing.
YOU ARE READY AND SET!
After the warmup time of 60 minutes, the app will display your glucose values, updated every minute. The sensor can be worn for up to 15 days. The app will let you know how many days you have remaining.
For more details on use of the DiaExpert CGM system, refer to the complete User Guide in the Downloads section of this website.
You can also find the list of compatible devices in the Downloads section.
Questions? Have a look at our FAQ section or contact Mediq. They are happy to help!